Privacy Policy

Effective: July 2, 2026 · Platform: www.allkirana.com

At Allkirana, your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our website, mobile application, or services. By using our platform, you consent to the collection and use of your information as described in this Privacy Policy.

Information We Collect

To provide our services efficiently, we may collect the following types of information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery & Billing Address

  • Date of Birth (if voluntarily provided)

Order Information

  • Order history

  • Purchase preferences

  • Delivery instructions

  • Transaction details

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, UPI, or net banking credentials on our servers.

Device & Technical Information

When you access our platform, we may automatically collect:

  • IP Address

  • Device Type

  • Browser Information

  • Operating System

  • Cookies and Usage Data

  • App and Website Analytics

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Verify transactions and prevent fraud.

  • Manage your account and customer support requests.

  • Improve our products, services, and user experience.

  • Send order confirmations, delivery updates, and service notifications.

  • Inform you about offers, discounts, and promotional campaigns where permitted by law.

  • Comply with legal and regulatory obligations.

Information Sharing

We respect your privacy and do not sell your personal information.

Your information may be shared only with trusted third parties where necessary, including:

  • Delivery partners

  • Payment gateway providers

  • Technology and cloud service providers

  • Customer support partners

  • Government or regulatory authorities when legally required

All third-party service providers are required to protect your information and use it only for authorized purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies

Our platform uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance browsing experience

  • Measure marketing performance

You may disable cookies through your browser settings; however, certain features of the platform may not function properly.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain business records

When your information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent for promotional communications.

  • Request information regarding how your personal data is processed.

Requests may be subject to applicable legal and regulatory requirements.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of such third-party services before providing any personal information.

Children's Privacy

Our services are intended for individuals who are at least 18 years of age or are using the platform under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The revised Privacy Policy will be posted on this page with an updated effective date. Continued use of the platform after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Adi Bharat Innovations Pvt. Ltd.

No. 5, 1st Floor, Alambadi Village,
Post Jakkur, Malur Industrial Area,
Kolar (Dist.), Karnataka – 563130

Phone: +91 90039 32808

Email: contact@allkirana.com