Delivery & Shipping Policy

Effective: July 2, 2026 · Platform: www.allkirana.com

At Allkirana, we are committed to delivering your groceries and daily essentials quickly, safely, and efficiently. This Delivery & Shipping Policy outlines how we process, ship, and deliver your orders.

Service Availability

Allkirana currently delivers to selected serviceable locations. Delivery availability may vary depending on your delivery address, operational capacity, and service coverage.

If your location is outside our delivery network, you will be notified during the checkout process.

Order Processing

Orders are processed after successful order confirmation and payment verification, where applicable.

Processing times may vary depending on product availability, order volume, and operational requirements. Orders placed on public holidays or during high-demand periods may require additional processing time.

Delivery Timelines

Estimated delivery times displayed during checkout are provided for your convenience and are subject to change.

Delivery timelines may be affected by:

  • Product availability

  • Weather conditions

  • Traffic or road closures

  • Public holidays

  • Government restrictions

  • Operational or logistical challenges beyond our control

While we strive to deliver every order within the estimated timeframe, delivery times are not guaranteed.

Shipping Charges

Delivery or shipping charges, if applicable, will be clearly displayed during checkout before you complete your purchase.

From time to time, Allkirana may offer free delivery promotions or reduced delivery charges based on order value, promotional campaigns, or service locations.

Delivery Responsibilities

To ensure successful delivery, customers are responsible for:

  • Providing accurate delivery address and contact details.

  • Ensuring someone is available to receive the order.

  • Providing clear delivery instructions where necessary.

  • Verifying the products at the time of delivery.

Failure to provide accurate information may result in delivery delays or additional delivery charges.

Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect or incomplete address

  • Customer unavailable at the delivery location

  • Unreachable contact number

  • Refusal to accept the order

Allkirana reserves the right to cancel the order or charge additional delivery fees for re-delivery, where applicable.

Delivery Delays

Although we make every effort to deliver orders on time, delays may occur due to circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, technical failures, transportation disruptions, or government regulations.

In such cases, Allkirana shall not be liable for any direct or indirect losses arising from delayed deliveries.

Order Inspection

Customers are requested to inspect their order immediately upon delivery.

If any product is found to be damaged, defective, expired, missing, or incorrect, please contact our customer support team within the applicable return period as mentioned in our Cancellation & Refund Policy.

Order Tracking

Where available, customers may track the status of their orders through the Allkirana website or mobile application.

Delivery notifications may also be sent via SMS, email, WhatsApp, or other available communication channels.

Policy Updates

Allkirana reserves the right to modify or update this Delivery & Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon publication on the platform.

Contact Us

For any delivery or shipping-related queries, please contact:

Adi Bharat Innovations Pvt. Ltd.

No. 5, 1st Floor, Alambadi Village,
Post Jakkur, Malur Industrial Area,
Kolar (Dist.), Karnataka – 563130

Phone: +91 90039 32808

Email: contact@allkirana.com